Information Technology:

Processing information by computer. IT is an umbrella term for the entire computer industry and its latest moniker, which took hold in the 1990s. It actually took 40 years before the industry settled on what to call itself. First it was "electronic data processing" (EDP), which was followed by "management information systems" (MIS) and then "information systems" (IS).

Consultant:

A person who acts as an advisor to users or to the technical staff. Consultants are available for all aspects of the computer industry, including electronic circuit design, information systems analysis and software development. In a business environment, consultants are often used to create the functional specifications from which vendors can respond.

Implementation:

The carrying out or physical realization of something. The phrase "there are various implementations of the protocol" means that there are several software products that execute that protocol. A computer system implementation would be the installation of new hardware and system software. An information system implementation would be the installation of new databases and application programs, and the adoption of new manual procedures.

Residential Rates

On-Site Support

We serve the Chicagoland community with residential desktop, notebook, and audio/video consulting and support. For special projects, please contact or sales department for fixed pricing. For general on-site support, we charge:

$60.00/per hour with a (2) Hour Minimum

Our Signature "Complete"

When your desktop or notebook is running slow, or has infections, we suggest our signature "complete". A "complete" is a full cleaning of a computer, the steps are outlined below.

We backup all data on your computer
We reload the operating system
We install all necessary software and applications
We restore all of your data
Finally, we install all software and operating system updates, and optimize your system

When you receive your computer after a complete, it will have a whole new look and run like brand new! Pricing for a complete is below:

$150.00 Per Workstation

$20.00 Pickup Charge (If we pickup the workstation)

$20.00 Delivery Charge (If we deliver the workstation)

Remote/In-Office Support

We also offer in-office and remote support. If you are experiencing a problem with your system, you may drop it off to our office and we can troubleshoot and repair the problem. If you are having problems and would like an immediate fix, we can connect remotely to your computer. For in-office, and remote support, we charge:

$60.00/per hour with a 1/2 Hour Minimum